Transformation Management and Technological Advancement on The Future of Small and Medium Enterprises

Abstract

The research investigated the impact of change management on the implementation of novel digital technologies in small and medium-sized organisations. The study aimed to evaluate the impact of managerial adaptability on the rate of digital technology adoption in small and medium enterprises as well as to investigate the effect of employee training on the utilisation of digital technologies within these enterprises. The research employed a descriptive survey methodology. The purposive sampling method was employed to choose 10 SMEs included in the research; however, the convenience sampling method was utilised to select participants for the study. The sample size consists of 85 managers from small and medium enterprises and 210 employees. A structured questionnaire served as the tool for data collecting, whereas the Z-test was the statistical method employed for data analysis. Research indicated that managerial adaptability affects the rate of digital technology adoption in small and medium enterprises [Z (95, n = 85), 3.511 < 5.617 = p. < 0.05]; additionally, employee training impacts the utilisation of digital technologies in small and medium enterprises [Z (95, n = 201), 4.127 < 5.601=p. < 0.05]. The research subsequently advocated for the promotion of managerial adaptability within SMEs and the establishment of ongoing employee training initiatives among them